Troubleshooting Steps:
Verify the entered username (email) and password are correct. Pay attention to capitalization, space in the front and back and special characters(if any).
Ensure a stable internet connection (Wi-Fi or mobile data).
If you've forgotten your password, please login with your username (email) first. Then proceed to use the "Forgot Password" option on the password screen. Follow the instructions that are sent to your registered email
(Please do check your spam folder if you don't find it in your main inbox and mark it as safe).
If the issue persists, try restarting the app and/or your device.
Confirm that your account is still active by contacting FatHopes Energy support by submitting a ticket.
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